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Customer Return NonConformances

Inspection NonConforming Material Software Customer RMA Inspection Information

For Non-Conforming Material, the RMA record becomes the NCM Report.

When used, the Defect Category and Quantity can be entered or verified for Pareto Chart reporting purposes.

Additional files can be linked to the inspection record for the non-conformance, such as red-lined drawings, and pictures of non-conformances.

The MRB Team can be identified.

All rejections can be identified individually. Useful when more than one discrepancy is found within the inspected lot. Each rejection can have multiple dispositions and those dispositions are identified. (e.g. some quantity can be disposed to be reworked internally due to production demand, and the rest of quantity can be dispositioned to return to the vendor for repair or replacement.)

For organizations that want to track material and labor on returned products, those options are available.

One-Click process to generate and send out Email asking for dispositioning, another email to those responsible for executing the disposition.

Actions can be entered and assigned to specific parties (individuals) throughout the process. Action items are managed through the dashboard.

In the event a Corrective Action is warranted, one-click process creates a corrective action and links the corrective action record to the Inspection record.

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One-Time Fee

No Annual Support Contracts

No Licensing Fees

Microsoft Access not included in the purchase of the software

*Prices subject to change

System Requirements


Microsoft Access 2007 or higher, 32 or 64 bit, full version or runtime, (Client Side)

Windows 7 or 10, 32 or 64 bit (Client Side)

Server Side does not require any version of Microsoft Access to be installed

SQL Server (Server Side Option)


Single-User — One File, One Simultaneous User

Multi-User — Network Version. Up to 255 Simultaneous Users.

Local Network Domain Use


Not What Your Business Needs? Check Out Our Other Products, Below!

Quality Management System Software
Preventive Maintenance Software
Employee Training Software
Calibration Software
Corrective and Preventive Action Software
Inspection Non-Conforming Material
Document Control