Inspection & Non‑Conforming Material (NCMR) Software for ISO9001 & AS9100 Manufacturers

Strengthen your quality control program with a digital, audit‑ready system designed to manage inspections, discrepancies, dispositions, and non‑conformances across receiving, in‑process, final inspection, and customer returns. Our Inspection & Non‑Conforming Material Software helps ISO9001 and AS9100 manufacturers maintain full traceability, streamline compliance, and improve product quality.

This Non‑Conforming Material Software (NCMR Software) supports ISO9001:2015 and AS9100 Rev D requirements for inspection, control of non‑conforming outputs, and documented traceability. It centralizes receiving inspections, WIP inspections, final inspections, RMAs, and NCMRs into one unified, audit‑ready digital nonconformance tracking system that integrates seamlessly with your broader QMS and the QA Suite.

1. Personalized Software Setup

Configure the system to match your quality management structure and operational workflow. The setup process ensures your inspection and non‑conformance program aligns with your internal procedures and customer requirements.

• Add company branding and quality program details
• Manage employees, inspectors, parts, customers, and suppliers
• Configure email settings for automated and on‑demand notifications

This module integrates seamlessly with Document Management Software for linking inspection procedures and work instructions.

2. Receiving Inspection Software

Record unlimited receiving inspections with complete traceability and documentation. Capture all required information for supplier quality management and incoming material verification.

• Capture part number, revision, supplier, PO, inspection date, and quantities
• Record accepted, rejected, and inspected quantities
• Optional fields for serial numbers, lot numbers, date codes, buyer, manufacturer, router step, and inspection method
• Attach unlimited files (COCs, test results, packing lists, etc.)

3. Non‑Conformance Tracking (Receiving)

Document discrepancies at the receiving stage and manage them through closure. This ensures consistent classification, disposition, and communication across your supply chain.

• Record all discrepancies identified during receiving inspection
• Assign dispositions and corrective actions
• Use defect codes for consistent classification
• Attach drawings, specifications, photos, and work instructions
• Email tasks to responsible parties with all linked files included

When required, non‑conformances can be escalated to Corrective Action Software for SCAR or CAPA activity.

4. Work‑In‑Process (WIP) & Final Inspection Software

Maintain visibility and control throughout production. WIP and final inspections ensure product quality before shipment or progression to the next manufacturing stage.

• Record unlimited WIP and final inspections
• Standard fields: part number, revision, inspection date, work order, quantities
• Optional fields: customer, serial numbers, lot numbers, system number, router step, inspection method

Standardized Disposition Workflow

Every non‑conformance follows a structured workflow to ensure consistent evaluation, documentation, approval, and closure. This standardized process supports ISO9001 and AS9100 compliance.

• Accept As Is
• Rework
• Repair
• Return to Supplier
• Scrap
• Use As Is with Customer Approval

Every disposition decision is recorded with complete traceability, supporting customer requirements and certification audits.

5. Non‑Conformance Management (WIP & Final)

Document and resolve discrepancies found during production or final inspection. Maintain full traceability from detection through disposition and closure.

• Record discrepancies with full detail
• Assign multiple dispositions per discrepancy
• Attach supporting files for complete traceability

6. Benefits of Digital Non‑Conformance Management

Replacing paper‑based NCMRs and spreadsheets with a centralized digital nonconformance log improves consistency, traceability, and response time throughout your quality organization.

Integrated Throughout Your Quality Management System

Inspection and Non‑Conforming Material management is most effective when integrated with the rest of your Quality Management System.

• Create Corrective Actions from inspection failures
• Reference Inspection Control Plans automatically
• Link supporting procedures from Document Management
• Provide evidence for Internal Audits
• Support Supplier Quality Management
• Generate Management Review metrics and reports

7. Customer Returns (RMA)

Manage customer returns with complete documentation and traceability. RMAs feed directly into your non‑conformance and corrective action processes.

• Record unlimited RMAs
• Capture part number, revision, customer, inspector, RMA date, quantities, and more
• Optional fields for serial numbers, inspection details, and inspection method

8. Customer Return Non‑Conformances

Turn customer feedback into actionable quality improvements. RMAs can automatically generate non‑conformance records for investigation and disposition.

• Document discrepancies identified during RMA inspection
• Record suspected causes and contributing factors
• Create tasks for review, disposition, and approval

9. Work‑In‑Process Defects

Track and manage defects outside the formal non‑conformance process — ideal for minor issues that require correction but not full NCMR documentation.

• Record defects found during production
• Track removal and verification of defects

10. Simple Navigation & Automation

Navigate inspections and non‑conformances quickly with a user‑friendly interface. Automation reduces administrative workload and ensures timely follow‑up.

• Instant summaries of open inspections and required dispositions
• Quick search for any inspection or non‑conformance
• Automated ERP/MRP data synchronization
• Scheduled emails for open non‑conformances and tasks

Quality Reporting & Trend Analysis

Beyond recording inspections and discrepancies, the software provides valuable quality metrics that help identify recurring issues, supplier performance trends, and opportunities for continual improvement.

• Open non‑conformance reports
• Supplier quality performance
• Receiving inspection statistics
• Customer return trends
• Defect code analysis
• Corrective action effectiveness
• Management Review reporting

11. Open‑Source, Fully Customizable, and Built on Microsoft Access

Our NCMR Software is delivered as an open‑source Microsoft Access application, giving your organization full control and complete customization capability.

You can deploy the software using:

• Access back‑end (ACCDB) — ideal for single‑user or light‑use environments
• SQL Server Express back‑end — recommended for multi‑user manufacturing environments

This hybrid architecture allows you to start quickly with Access and scale seamlessly to SQL Server as your inspection and non‑conformance program grows.

Inspection & Non‑Conforming Material Software Pricing

The NCMR module is included in the Database Providers QA Suite or can be purchased separately.

Modules Included in the QA Suite

These modules are included when purchasing the full QA Suite for $2,499.

Optional Add‑On Modules

Optional modules can be added at discounted pricing when purchased with the QA Suite.

Frequently Asked Questions

What is Non‑Conforming Material (NCMR) Software?

NCMR Software is a digital system used to document inspection failures, manage dispositions, track non‑conformances, and maintain complete traceability throughout the quality process. It replaces spreadsheets, paper forms, and disconnected logs with a centralized, audit‑ready workflow.

Does the software support ISO 9001?

Yes. The software supports ISO 9001:2015 requirements for inspection, documented information, control of non‑conforming outputs, and continual improvement. It provides objective evidence for internal and external audits.

Does the software support AS9100 Rev D?

Yes. Aerospace manufacturers can configure workflows to support AS9100 Rev D inspection, traceability, non‑conformance management, supplier quality requirements, and customer‑specific documentation.

Can receiving inspections automatically create non‑conformance records?

Yes. Failed receiving inspections can automatically generate non‑conformance records and initiate disposition or corrective action workflows. These can also escalate into Corrective Actions when required.

Can customer returns (RMAs) be linked to corrective actions?

Yes. RMAs can generate non‑conformance records that flow directly into corrective action investigations when root cause analysis or supplier corrective action requests (SCARs) are required.

Can the software be customized?

Absolutely. Because the application is delivered with complete Microsoft Access source code, every form, report, workflow, and business rule can be customized to your organization’s quality processes. You maintain full ownership of your configuration.

Does the NCMR module integrate with the QA Suite?

Yes. The NCMR module integrates seamlessly with the full QA Suite and all included/optional modules, including Document Control, Internal Auditing, Inspection Control Plans, and Calibration Management.